Travel brilliantly, health and wellness by Mariott

I have selected the first idea which is the option to have the room have the fragrance (either in the toiletries or on the sheets) would help make the room calming and a stress-free zone. Give those who are staying in the room an option of what the room will smell. I think it add value for the hotel and for the guest because it doesn't exist actually. It is a new service and for people the atmosphere of the room where they will spend time is really important. They will prefer a calm and peaceful environment where they would be able to destressed and relax thanks to the aromatherapy.

The idea create a competitive advantage for the hotel because first, all person do not like the same perfume, secondly thanks to this innovative idea people could choose the fragrance of the room and feeling like at home. I had never seen this innovation on a hotel and sometimes I don't like the smell of the room so thanks to this I would be abble to change the perfume and feelling more comfortable and unstressed. From my point of view, getting innovative ideas from the customers is a really great idea. Travellers stay in different hôtels, and business customers travel a lot. Thanks to this opportunity they can share their needs and informed hotelers on how they can improve their services in the hotel, like they use all services. If the hotel choose to invest on the idea customers will be proud and want to come back at the hotel to profit of the innovation. It is like the concept of the integration night for new employees, they can test the room and services during one night to get feed back on what is good and what need to be improved.